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Resources
FAQs
Here we have compiled a list of commonly asked web hosting questions. We encourage you to browse the list below for answers before contacting our Support Team.

About Tivilon
  1. What do I need before I can host my website with Tivilon?
  2. What is Tivilon's policy against "spamming" and "bulk emailing?"
  3. Does Tivilon host "adult oriented" websites?
  4. Does Tivilon host "WAREZ" websites?
  5. What is Tivilon's policy on supporting third party software?
  6. How can I update my account contact information?
  7. Where can I find a list of what comes with my hosting account?
  8. What operating system is on my web server?
  9. What web daemon is in use for Tivilon's servers?
  10. How can I upgrade hosting plans?
  11. How do I contact the Tivilon Support Team?
  12. All of this category...
Internet Basics
  1. Where can I learn more about the Internet?
  2. How can my business benefit from a website?
  3. What is web hosting and do I need it to have a website?
  4. What is the difference between shared and dedicated web hosting?
  5. Where can I learn more about web hosting?
  6. How experienced must I be to build a website?
  7. Where should I go if I'd like to take some online classes to learn more about building websites?
  8. How can I perform a traceroute, and why would I need to?
  9. How can I perform a ping, and why would I need to?
  10. All of this category...
Domain Names
  1. What is a domain name?
  2. What domain name extensions are available to me?
  3. How do I get my own domain name?
  4. How do I transfer my already existing domain name?
  5. How long does domain name registration take?
  6. How long does domain name transferring take?
  7. How can I tell if my domain name is active with Tivilon?
  8. Can I get a domain like "anything.domain.com?"
  9. Can I setup a pointer domain?
  10. Can I park a domain on Tivilon's DNS?
  11. All of this category...
Email
  1. How many email accounts come with my hosting account?
  2. How do I setup my email accounts?
  3. How do I setup my email software to retrieve and send my email?
  4. How do I setup my email aliases?
  5. How do I setup a "default" email address?
  6. How do I setup my email autoresponders?
  7. Is it possible for me to set a vacation message to notify people when I'm away?
  8. Does Tivilon provide any mailing list services?
  9. I administrate my own mail server. How can I get all mail for my domain forwarded to this server?
  10. All of this category...
Website
  1. How can I change my account username and password?
  2. How can I check my disk usage?
  3. Can Tivilon create my website for me?
  4. Which HTML or website editor should I use to create my website?
  5. How do I make pages for use on Tivilon?
  6. How do I upload files to the web server?
  7. What is FTP or File Transfer Protocol and how do I use it?
  8. My FTP username and password are rejected. What should I do?
  9. Is Anonymous FTP available on my website?
  10. Is Telnet available to me?
  11. How do I get my home page to load automatically?
  12. I just made a change on my website, but I do not see the change in my browser. What did I do?
  13. I accidentally deleted a file off of my website. What can I do to restore it?
  14. How do I create directories within my website?
  15. How do I set permissions (chmod) on files and directories?
  16. How do I password protect files and directories?
  17. How do I get a personalized error 404 page?
  18. All of this category...
E-commerce
  1. What is e-commerce?
  2. What are the components to building an e-commerce website?
  3. What is SSL or Secure Sockets Layer and how does it work?
  4. Does Tivilon have a secure commerce server?
  5. Can I use Tivilon's secure certificate and SSL connection?
  6. How can I use SSL for secure transmission?
  7. If I prefer not to use Tivilon's name and my username for the SSL certificate, what can I do?
  8. Where can I find additional information about security on the Web?
  9. What is shopping cart software?
  10. What is a payment gateway?
  11. What is a merchant account?
  12. Do I need a payment gateway and merchant account to conduct e-commerce?
  13. All of this category...
CGI
  1. What CGI scripts are supported on my web server?
  2. To what directory can I upload my scripts?
  3. Does Tivilon support server side includes (SSI)?
  4. All of this category...
Database
  1. What database applications are supported on my website?


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